What Information We Gather and Why
When you create an account, we collect your name, email address, date of birth, and state of residence to verify eligibility — access depends on where local law permits online gaming. When you add funds through PayPal or Venmo, our payment processor handles the transaction; we
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store only the confirmation reference, not your full payment credentials. Play+ prepaid card activity is tied to your account wallet so your balance history stays visible to you in the app. We also collect device identifiers and session data to keep your account secure across phone
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and browser sessions — if you log in on a different device, we use that signal to flag unusual access. Usage data such as pages visited and session length helps us improve platform performance. We do not sell your personal information to advertisers or data brokers.
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Retention periods vary by data type: account identity records are held as long as your account is active and for a period afterward as required by applicable law; session logs are purged on a shorter rolling cycle. You can request a copy of the data we
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hold or ask us to delete it at any time by reaching support.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.