Reference

Our Legal Terms, Your Account Rights

crazyfun operates under applicable state law and is available only where local law permits — your eligibility depends on the state you're in when you access the platform.

State-by-state eligibilityPrivacy & data rightsAccount terms applyContact paths availableUS-only payment rails
crazyfun Our Legal Terms, Your Account Rights
POLICY CONTACT

Reach Us About a Legal or Account Issue

Live Chat Open the chat widget from any page in your account. Legal and account-terms questions are handled by our specialist team, not a generic bot.
Email Support Send policy or privacy requests to our support address found in your account settings. We reply to legal queries separately from general account help.
Account Help Center The Help Center inside your account dashboard carries current policy documents, terms updates, and state-eligibility notices so you always see the latest version.
DATA AND SECURITY

How We Handle Your Data and Account Security

Data Handling

We collect only the information needed to verify your identity and process payments through PayPal, Venmo, and Play+. We do not sell personal data to third-party advertisers.

Cookie Policy

Cookies are used to maintain your session across mobile and desktop. You can manage cookie preferences from the settings menu in your account without affecting payment functionality.

Account Security

Your account is protected by two-factor authentication on login. If you access from a new device — phone, tablet, or desktop — a verification step is required before the lobby loads.

Data Retention and Requests

Transaction and identity records are retained as required by applicable financial regulations. To request access to your data or ask for a correction, contact us through the email channel in your account settings.

Common Legal Questions About Your Account

Access depends entirely on state law. We are available in states where online casino activity is permitted under local regulation. Confirm your state's rules before opening an account.

We collect your name, address, date of birth, and government ID details for identity verification. Payment data linked to PayPal, Venmo, or Play+ is handled through those providers' own secure systems.

Yes. Send a data-access request to our support email, which is listed inside your account settings. We process data requests in line with applicable US privacy law and confirm receipt by email.

Account disputes are covered in our full terms document. Raise a dispute through live chat or email first. If unresolved, the terms outline the escalation path available to you under applicable state law.

Our account terms apply to all transactions. When you fund through PayPal or Venmo, their individual provider terms also apply alongside ours. Play+ prepaid transactions similarly carry the card issuer's terms.

We send a notification to the email address registered on your account whenever the terms change. The current version is always accessible in the Help Center inside your account dashboard.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.